Privacy Policy

Last updated: July 2026

This policy is provided as a general template and is not legal advice. Kokio Korean Fried Chicken should have it reviewed and customized by qualified counsel before relying on it, and the contact details below should be confirmed.

This Privacy Policy explains how Kokio Korean Fried Chicken ("Kokio," "we," "us," or "our") collects, uses, and shares information when you visit kokiochicken.com or interact with our forms. By using our website, you agree to this policy.

Information we collect

Information you give us through our contact, catering, franchise-inquiry, and newsletter forms — such as your name, email address, phone number, preferred location or city, and any message you provide.
Automatically collected information — basic technical data such as IP address, browser type, device, and pages viewed, collected by our hosting provider and embedded services.
Third-party embeds — our location pages include a Google Maps map and a customer-review widget; these services may set cookies or receive your IP address when their content loads.
Advertising measurement (with your consent only) — if you accept cookies in our consent banner, we load the Meta (Facebook) Pixel, which uses cookies and collects device and browsing information to measure the performance of our advertising on Facebook and Instagram. If you decline, the pixel never loads. See "Cookies, tracking, and your consent choices" below.

How we use information

To respond to your inquiries (orders, catering, franchising, general contact).
To send you updates, specials, and events if you opt in to our newsletter.
To operate, secure, and improve our website.

How we share information

We do not sell your personal information for money. We share it only with service providers who help us operate — including our customer-relationship/marketing platform (GoHighLevel / LeadConnector), our website host (Vercel), and the map and review providers referenced above — and as required by law. Form submissions are transmitted to our marketing platform to manage and respond to your request.

If you consent to advertising cookies, information collected by the Meta Pixel is shared with Meta Platforms, Inc. for ad measurement and audience purposes. Under some U.S. state privacy laws this kind of disclosure may be considered "sharing" for targeted advertising; you can opt out at any time via the consent banner or the "Manage cookie choices" link below.

Online ordering is handled by our ordering partners (currently Toast for Albuquerque; other locations may use their own providers). When you place an order through the ordering links on this site, your order, payment, and contact details are collected and processed by that ordering provider under its own privacy policy.

Your choices and rights

You can unsubscribe from marketing emails at any time using the link in those emails. Depending on where you live (for example, California under the CCPA/CPRA and other U.S. state privacy laws), you may have the right to access, correct, delete, or limit the use of your personal information, and to opt out of certain sharing. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

Cookies, tracking, and your consent choices

Our site and the third-party services it embeds may use cookies and similar technologies. Essential cookies needed for the site to function do not require consent. Non-essential advertising cookies (the Meta Pixel) load only after you click "Accept" in our consent banner; clicking "Decline" keeps them off, and you can change your mind at any time: Manage cookie choices.

We honor the Global Privacy Control (GPC) browser signal: if your browser sends GPC, we treat it as an opt-out and do not load advertising cookies, regardless of any banner setting. You can also control cookies through your browser settings; disabling them may affect some features such as maps or the review widget.

Data retention & security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact us

Questions or privacy requests: contact us here or call our Albuquerque location at (505) 308-3179.